Let’s look at what that means for cannabis operators. 

What is Changing for BioTrack States? 

BioTrack’s state partnerships are now wihtin the Metrc umbrella. Currently, BioTrack manages state compliance systems for: 

• Arkansas 

• Connecticut 

• Delaware 

• Hawaii 

• Florida 

• New Hampshire 

• New Mexico 

• New York 

• North Dakota 

• Virginia 

Illinois was previously a BioTrack state, but began onboarding all operators to Metrc earlier in 2025, citing the desire to utilize Metrc’s “RFID technology that offers real-time visibility into product movement—from cultivation to sale.” They elaborated on the switch by stating that “this switch allows regulators and businesses alike to reduce manual data entry, track compliance more accurately, and respond faster to discrepancies or recalls.” 

As of July 1, 2025, Illinois is officially a Metrc state. 

As of the Metrc/BioTrack announcement, there are no public plans to move BioTrack states off of BioTrack and onto Metrc. These contracts, however, are owned by Metrc and the move from BioTrack to Metrc is a reasonable possibility.  

What is BT Government? 

To assist with the acquisition, BioTrack’s state regulation branch has been segmented into its own entity, BT Government. BT Government, as stated by Metrc, “will support the delivery of regulatory technology to state partners.” The BT Government division be overseen by BioTrack’s current Chief Operating Officer, Moe Afaneh, while still being connected to Metrc via the acquisition. In the interim, BT Government operating somewhat independently will allow Metrc and BioTrack to work together managing the existing BioTrack state regulatory contracts.  

What will BioTrack Do Now? 

Within the Metrc press release it is stated that “BioTrack will expand its focus on commercial cannabis solutions, including ERP and POS platforms.” BioTrack currently operates the cannabis ERP system Alleaves and had acquired MJ Freeway in 2024. Interestingly, MJ Freeway has been the state regulatory system for Pennsylvania since 2017. Pennsylvania operators have expressed issues with the platform, which may lead to changes on the horizon especially as their adult-use bills get closer to realization.  

Does the Metrc/BioTrack Merger Change Anything for New York? 

New York is a unique situation because it was currently in the process of onboarding operators to BioTrack’s Seed-to-Sale system for operator regulation. In November 2024, New York’s Office of Cannabis Management (OCM) stated that they were preparing for the mandatory intergration of BioTrack for cannabis license holders. The original timeline saw all New York operators being fully integrated between August 1, 2025 to October 1, 2025.  

On August 5, 2025, the same day the press release was issued by Metrc, the OCM announced that the BioTrack integration deadlines are paused. Their bulletin to all New York cannabis license holders stated that they “must evaluate systems implications for both the agency and licensees and determine the extent to which this development affects STS (Seed-to-Sale) integration in New York.” 

Is Anything Changing for Metrc States? 

Metrc currently operates in the following states: 

• Alabama 

• Alaska 

• California 

• Colorado 

• Colorado Industrial Hemp 

• District of Columbia 

• Guam 

• Illinois 

• Kentucky 

• Louisiana 

• Maine 

• Maryland 

• Massachusetts 

• Michigan 

• Minnesota 

• Mississippi 

• Missouri 

• Montana 

• Nevada 

• New Jersey 

• Ohio 

• Oklahoma 

• Oregon 

• Rhode Island 

• South Dakota 

• US Virgin Islands 

• Virginia 

• West Virginia 

Through the BioTrack acquisition, we do not anticipate these states experiencing any changes to their regulatory system or practices.  

How Does This Affect Me? 

For now, this acquisition does not change any day to day operations for any cannabis license holders.  

For our 365 Cannabis partners, our team is hyper-vigilant to all changes in the industry and are constantly ensuring that every step our partners take is within current compliance. No matter what turns the industry may take, 365 Cannabis customers always receive the best possible support to ensure their success.  

To learn more about 365 Cannabis’s commitment to excellence in cannabis, please reach out to our team. 

The post Everything to Know About the Metrc and BioTrack Merger appeared first on 365 Cannabis.

Why “Best of Breed” Cannabis Tech Stacks Are Failing You – And What to Do About It 

I love my job. I love talking to operators about how to win, and I do it ALL DAY. These conversations with operators (hopefully ) then turn into work sessions for new customers.  

I love WATCHING my customers win. 

For years, cannabis operators have been told they need to choose: either invest in niche, cannabis-specific tools built for their sector—or adopt a sprawling enterprise ERP designed for traditional industries. The result? Many teams end up stitching together a #FrankensteinMonster and a dozen other point solutions into a tangled mess they call a “tech stack.” 

Here’s the hard truth: if your cannabis operation is running on a patchwork of disconnected apps, you’re not scaling. You’re surviving. 

I want to talk to YOU about why that Canna-Tech stack you’re building might be your biggest liability: 

1. Data Silos Everywhere 

Each single purpose solution runs its own database. Inventory counts in Canna-Tech inventory system don’t reconcile with financials in QuickBooks. Compliance reports pull from yet another silo. Real-time visibility for reporting? Forget it. 

2. Integration Nightmares 

Yes, APIs exist. But integrations between these small platforms are fragile, limited, and often require costly middleware or manual exports. Every new tool you add increases complexity exponentially. 

3. Surface-Level Functionality 

Sure, some Canna-Tech handles RFID and METRC reporting well. Cultivation specific websites might give you decent cultivation tracking. But when you need serious financial controls, advanced manufacturing, or multi-site supply chain management? These tools just aren’t designed to handle it. Don’t forget, all these tools started as a METRC skin! 

4. Support Headaches 

With multiple vendors, who do you call when things break? One app blames the other. Your IT team spends more time managing tickets than improving operations. 

So my favorite question to ask is: What if you didn’t have to choose between specialist tools and enterprise power? What if you could have both? 

365 Cannabis is built on Microsoft Dynamics 365 Business Central — a global ERP backbone supporting finance, inventory, supply chain, and compliance from a single source of truth.  

But it’s not just a generic ERP: 

• Cannabis-specific functionality is layered in by industry experts and operators. 

• Compliance tools evolve alongside regulatory changes. 

• Cultivation management and retail ops are native, not bolted on. 

• Power BI reporting gives real-time visibility across your operation. 

• Microsoft’s platform means scalability, security, and innovation baked in. 

Why Choose Microsoft + 365 Cannabis Over Can-Tech? 

• One System, Not a Stack: Finance, ops, compliance, and cultivation, unified. 

• Global Platform: Microsoft continuously invests billions in the ecosystem. 

• Real-Time Data: From seed to sale to financials, all in sync. 

• Single Vendor: No finger-pointing, just clear accountability. 

• Industry Depth: Cannabis expertise built into the ERP—not just in sidecar apps. 

Stop Building Fragile Tech Stacks 

Stacking Canna-Tech, and homebrewed spreadsheets on top of QuickBooks isn’t a long-term strategy. It’s a stopgap. And it’s holding you back. 

With 365 Cannabis on Microsoft Dynamics 365 Business Central, you’re not choosing between best-of-breed or best-of-suite. You’re choosing the best of both. 

Ready to upgrade? Let’s talk. 

The post ‘Best of Breed’ is failing you appeared first on 365 Cannabis.

With KPIs surging in significance, here are some cannabis business tips to help you manage, monitor, and adjust the most important metrics.

Cannabis Business Planning With KPIs

In your cannabis business planning, KPIs (key performance indicators) should help you determine your cannabusiness’s strategic, financial, and operational achievements on a daily basis. These metrics must support a clear cannabis business strategy, covering anything from transaction times and trends to inventory and sales data. While many KPIs and metrics are valuable in their own right, here are eight top KPIs that all cannabis retail operations should track to forecast overall long-term performance correctly.

Top KPIs For Cannabis Operations

When it comes to monitoring the success and progress of your cannabis business, understanding and utilizing the right cannabis dispensary KPIs is crucial. Here are some of the most critical KPIs that every cannabis retail operation should track:

Transaction Times

This metric is arguably the most important since it directly impacts customer experience, therefore directly impacting sales. Tracking transaction times can help identify any bumps or roadblocks in the sales process or the workflow of an operation. If this metric gets too long, an operation may be subject to long lines that hurt the overall customer experience. When deciding how to shape these indicators better, transaction times can also be used to help determine staffing.

Sales Per Transaction

Tracking how many goods were bought and how much money was spent overall during these discounts is crucial. This metric weighs heavily into customer trends, buying habits, and location-based factors that go into general product value.

Customer Trends

You may modify your product offers and marketing efforts by knowing your clients’ purchasing patterns and preferences. By studying customer data, you can find patterns and trends that can result in more sales and satisfied customers.

Traffic Flow

Understanding the peak hours of operation for a cannabis business can help inform when staff increases are necessary or when more products may be required from a vendor or grow operation. When business is sluggish, scheduling fewer employees can maintain a stable and healthy bottom line. It just requires understanding how the traffic is moving and using that information to make the appropriate corrections.

Sales by Product Category

Keeping track of sales by product category can provide valuable insights into which products are popular among customers and which ones may need further attention. This metric can help inform inventory management decisions and marketing and promotion strategies.

Discounts/Marketing Promotions Used/Applied

You can discover the most effective strategies for increasing sales and customer engagement by monitoring the results of promotions and marketing efforts. Future promotions can be optimized with the help of this data, and successful marketing efforts could be more likely.

Total Sales

Total sales are an essential KPI for any cannabis business. Tracking total sales can help identify trends and growth patterns, which can, in turn, inform decision-making and future business planning.

Employee And Budtender Performance

Monitoring employee and budtender performance can help identify areas for improvement and ensure that staff members provide the best possible customer experience. By tracking performance metrics, cannabis businesses can optimize staffing decisions and provide targeted training and support.

Maximizing Your Cannabusiness’s Sales Potential

Implementing Effective Inventory Management Practices

Effective inventory management practices are crucial in a cannabis business, and reliable cannabis tracking software can be instrumental. By closely monitoring inventory levels and utilizing cannabis seed-to-sale software, you can prevent stockouts, reduce waste, and ensure that your customers always have access to desired products. Implementing a just-in-time inventory system, conducting regular inventory audits, and accurately forecasting demand can all contribute to effective inventory management.

Creating a Memorable Customer Experience

In the competitive world of cannabis retail, providing a memorable and positive customer experience can set your dispensary apart from the rest. From knowledgeable budtenders to a comfortable and inviting store atmosphere, every aspect of your business should be designed with the customer in mind. Offering loyalty programs, personalized product recommendations, and exceptional customer service can help you build lasting relationships with your customers and encourage repeat business.

Evaluating and Improving Business Operations

Continuously evaluating and improving your business operations is crucial for long-term success in the cannabis industry. By monitoring the KPIs mentioned earlier and analyzing the data provided by your seed-to-sale tracking system, you can identify areas for improvement and implement changes that will enhance your business performance. Regularly reviewing your business practices, refining your strategies, and staying adaptable to industry changes are all essential for maintaining a competitive edge and fostering business growth.

Building Strong Partnerships with Suppliers

Establishing and maintaining strong relationships with suppliers is essential for any cannabis business. Quality products are the foundation of your dispensary, so it’s important to work with suppliers that share your commitment to excellence. Building trust and open communication with your suppliers can help ensure that you receive the best products at the best prices and timely deliveries to keep your inventory stocked. Cultivate these relationships by meeting with suppliers regularly, providing feedback on their products, and discussing any potential areas for improvement.

Employee Training and Development

Your employees play a critical role in the success of your cannabis business. Investing in their training and development can lead to better customer service, increased sales, and improved overall business performance. Regular training sessions can keep your team up-to-date on industry trends, regulations, and product knowledge, while also fostering a culture of continuous improvement. Encourage employee growth by offering opportunities for professional development, such as attending conferences or workshops and providing feedback and support to help them achieve their career goals.

Keeping Up with Industry Trends and Innovations

The cannabis industry is rapidly evolving, with new products, technologies, and market trends emerging constantly. Keeping up with these advances is essential for maintaining competitiveness and spotting new growth prospects. To stay current on the most recent information and developments in the cannabis sector, attend industry conferences, subscribe to trade periodicals, and join professional associations. You’ll be more equipped to modify your business plans and take advantage of new trends if you keep ahead of the curve.

365 Cannabis Seed-to-Sale Software

Tracking metrics and cannabis dispensary KPIs is vital for better management and reaching short- and long-term business goals. Through better-informed decisions, these metrics shape the entire process and provide a coherent understanding of where things need to be adjusted. One of the best ways to achieve this is using a seed-to-sale or POS system.

The 365 Cannabis ERP system is an optimized solution for bringing more green to a business, with functionality specifically tailored to the unique requirements of proper cannabis business planning. Our mission is to provide a comprehensive software solution designed specifically for cannabis cultivators, producers, distributors, and dispensaries that allows users to maximize efficiency, promote growth, and ensure compliance. With seed-to-sale tracking and solutions, 365 Cannabis is making reporting & analytics easy to understand and digest.

See why canna-businesses worldwide trust 365 Cannabis to bring their accounting, operations, and data together in one solution. For any questions or for more information, contact 365 Cannabis today to request a demo.

The post Utilizing Your Seed to Sale Tracking System: Top Cannabis Metrics and KPIs Your Business Should Be Tracking appeared first on 365 Cannabis.

One of the most important aspects to consider as you scale upwards, is the level of adaptability and support your point-of-sale software provides. From tracking sales to compiling insightful consumer data, a strong POS system is critical to the continued growth of your operation. But, how do you choose the right one? First, let’s take a look at what a POS system does.

What is a POS system?

The success of every cannabis dispensary depends on having a well developed point-of-sale (POS) system. Weak, incomplete, or superficial cannabis POS software leads to lost money, sales, and even legal troubles.

At the most basic level, point of sale systems allow a business to accept payment and track sales. When thoughtfully crafted to meet the needs of the industry and market, a POS system can provide much more. For example, well built cannabis POS software  provides the following:

1. Amazing Customer Experiences

Providing staff with a user-friendly dispensary POS software creates a professional retail experience for the customer and gives staff time to do what they do best- care for the customer.

2. Minimize Errors

Using dispensary POS software will optimize your processes and minimize the amount of interaction needed with your system to reduce the risk of potential data entry errors.

3. Track Your Inventory In Real Time

Cannabis POS software, when functioning as part of overarching dispensary management system software, links your entire operation, allowing your stores to have an accurate count of what is in stock at all times, and to effectively manage your supply chain.

4. Data Driven Decisions

Well built software also provides built in reporting and analysis tools to gain insight into your business data.

5. Integrate With An MRP

Effective and worthwhile dispensary POS software will work as part of a system, and integrate with processing software and material requirements planning (MRP) to help with effectively tracking costs and maximizing resources.

How to Choose a POS System

In addition to the qualities mentioned above, below are some key factors to consider when it comes to how to choose a POS system.

Easy To Manage And Keep Organized

Thorough, highly effective dispensary POS software should be easy to use too. Some people think complicated steps mean quality, though having a product which is easy for staff to use, saves time and increases productivity on a daily basis.

Customer Friendly  

Customer experience should always be top of mind, so choosing a system which provides an easy, uncomplicated, and professional retail experience is critical.

Multiple Ways To Learn

Seeking providers who offer multiple ways to train and learn the system is important. Look for the ability to attend in person training, access documents, or work with a consultant.

Easy To Update

Take the time to ask how easy the system is to update. Complicated update procedures cause delays and lost revenue for your business.

Connect The Whole Enterprise

Choosing a provider who provides software to support the entirety of your enterprise, in addition to POS software, opens up a whole new world of possibilities.

Compliance Integration

Look for information gathering necessary for compliance to be built into the cannabis POS software and tailored to meet specific state, province, or international requirements.

Reports You Can Actually Use

Look at how data and reports are presented. Having a visual representation of information, interactive reports, and a way to share information across your organization are essential.

365 Cannabis 

Our goal is to provide a comprehensive software solution designed specifically for cannabis cultivators, producers, distributors and dispensaries that allows users to maximize efficiency, promote growth, and ensure compliance. Learn more about us, and please contact us today with any questions you may have.

The post How To Choose a POS System: Boost Dispensary Productivity appeared first on 365 Cannabis.

The post GMP Overview appeared first on 365 Cannabis.

The post The Importance of Process Mapping appeared first on 365 Cannabis.

The post HIPAA and Cannabis appeared first on 365 Cannabis.

The post The Cannabis Industry and 280E appeared first on 365 Cannabis.

The post Hemp Interim Final Rule Highlights appeared first on 365 Cannabis.

At any given time, there is a Delta9 Systems team member in California, Washington, Ohio, Michigan, and North Carolina. We travel a lot to be with our clients and customers. The cannabis business environment across the nation is dynamic, so it’s vital that we be out visiting with our customers where they are doing business. Each state is its own little microcosm of the cannabis industry, with its own unique blend of MMJ, Rec and Hemp laws. The micro-market in each state means there are unique challenges and advantages, and we need to be familiar with each one in order to serve our customers effectively.

 

Regardless of the market there is one constant all operators must contend with. All state governments require the cannabis producers and processors in the supply chain to keep real-time information about five main metrics: plant counts and stages, current inventory, the actions and conversions performed on that inventory, any transportation from one license to another, and records of any and all sales. When these records from cultivators are combined with the sales data from retailers, this data set is called the Seed-To-Sale record. This is the chain of custody record that will be used by regulators to ensure no diversion is taking place into the black market, tax revenue is collected, and that a recall is possible should there be any problems with contamination in the supply chain.

 

Some states demand up to the minute reporting, others ask for a monthly accounting. These reports are required to maintain compliance and keep the license operating in good standing.

 

In most states the regulating body in charge of cannabis will contract with a software service provider such as METRC, BioTrack or Leaf to handle industry data and present it in an actionable way for regulators. This reporting service is free for use by Producers and Processors, and each licensee is given a log-in to the system that is associated with their cannabis license. Reporting requirements are similar to DOR or DOL reporting obligations. While these 5 metrics are crucial, these numbers are what regulators need to track to not run afoul of federal guidelines. Cannabis entrepreneurs need to collect this data and much more to be successful…

 

This is where a Third-Party Integrator (TPI) is crucial. The Third-Party Integrator allows Producers and Processors to record and report the 5 mandatory data points to the state, while simultaneously capturing the incredible amount of intricate data generated by modern gardens and labs. As cultivators move through the compliance workflow, data about COGs, consumable depletion and inventory, scheduling, personnel, HR, and production processes can be collected and referenced while maintaining a compliant cannabis business.

 

We see the benefits becoming more apparent as time goes by in the shops that use TPI’s. The biggest benefit we see that TPI gives its users is the ability to get very specific with production scheduling and communicate that schedule efficiently. Scheduling becomes more and more important the larger an operation becomes. The gardens that always have plants ready for Mothers, Clones and Veg will always be flowering and more importantly, harvesting. Being able to use that schedule in conjunction with SOP’s means employees come to work with a list of tasks waiting on their daily dashboard. They can then mark each task, pulled from SOP’s and auto assigned to each employee, as complete and sign off on to make sure the job is done, accountability is established, and compliance is maintained.

 

Measuring productivity, and eliminating inefficiencies using the historical record generated by these Enterprise Resource Planning tools, or ERP, has a cumulative effect over time. Delta9 Systems consults with many different customers, some who use TPI/ERP, and some who don’t. As the Industry gets more mature, we are seeing huge structural advantages in the businesses who are implementing TPI. The seemingly tiny savings add up and have an exponential effect. Having data to make decisions saves time and resources, which translates to money. Using historical sales data allows a better planning for each round. We expect to see these advantages increase exponentially as margins continue to shrink and competition becomes fiercer.

 

365 Cannabis is working with the team at Delta9 Systems to verify hardware that is plug and play. Based on the Microsoft Dynamics 365 Business Central platform, this system delivers the robust workflow support that cannabis pros need. The cultivation tracking is very simple, but the processing workflow tracks COG extremely well through each operation, and the sales tools are hard to beat. It integrates seamlessly with other Microsoft productivity programs you might already be using so the training and ramp up is simple. The scheduling tools give cultivators a great way to plan for orders months in advance, and create plants based on pre-orders. Most importantly, because it is windows based, you won’t have problems with drivers or software compatibility. Schedule a demo today!

 

This article was provided by Delta9 Systems

The post Guest Blog: Compliance is for the State. Traceability is for your Business appeared first on 365 Cannabis.